The Uganda shilling opened the day on a weaker footing, slipping from opening levels of 4275/4285 to an intraday low of 4295/4305 during the morning session, pressured by strong corporate demand for the US dollar. According to Absa Bank daily market report, However, the local unit recovered its earlier losses in afternoon trade, supported by…
Demand for education savings and investment-linked insurance products has emerged as a key driver of growth in life assurance business, helping Equity Bank Uganda more than double life insurance premiums to Shs11.72 billion in the second quarter of 2026. The bank reported that life assurance premiums rose from Shs5.73 billion in the corresponding quarter of…
Ann Njeri, Chief Operations Officer of ICEA LION Uganda Customer Service Week may be over, but the real test of service excellence begins after the celebrations. Can organizations consistently deliver on their promises when the banners come down? Too often, customer service is left to the customer care department. Complaints are referred to frontline staff,…
Equity Bank Uganda recorded total bancassurance premiums of Shs16.13 billion in the second quarter of 2026, giving it an 8.77 percent share of the market and placing it fourth among banks in Uganda’s bancassurance segment. The performance was driven largely by growth in life assurance business, which offset slower growth in non-life insurance and reflected…
Old Mutual Insurance Uganda Limited has appointed Peter Mukuru as a director on its Board, bringing more than 22 years of experience across corporate governance, strategy, risk management and technology. Mukuru has held senior leadership positions in government agencies, regulatory bodies, utilities, multilateral development institutions and private-sector organisations in Uganda. His experience covers enterprise risk…
The shilling weakened further today as interbank participants moved aggressively to cover short dollar positions amid sustained hard currency demand from corporate clients, according to Absa Bank daily updates. Strong demand from the energy and manufacturing sectors continued to weigh on the local unit, outweighing inflows from remittances and commodity exporters. As a result, the…
L-R Paul Nagemi, Israel Arinaitwe, Tetteh Ayitevie Prudential Uganda Chief Executive Officer, Tich Makonese, Head of Insurance and Asset Management at Stanbic Bank Uganda, Molly Kyakuhaire and Dogo Sign Stanbic Bank Uganda, in partnership with Prudential Assurance Uganda Limited, has launched an enhanced version of the Stanbic Medi-Protect health insurance solution. The expanded offering introduces…
Uganda’s insurance sector arrived in Mbarara carrying more than conference bags and business cards. It brought with it a quiet tension, a question hanging in the air like unclaimed luggage, can the industry grow fast enough without losing the one currency it cannot manufacture—trust? At the 8th Annual Insurance Brokers Association of Uganda (IBAU) Conference…
